Bluehost Web Hosting Help

Email Attachments - Blocked File Extensions

Here is a list of file extensions which are not allowed to be sent to any email address on the server. If someone attempts to send an email to a Bluehost account with an attachment that has one of these extensions, the email will be returned to the sender and they will be notified that the attachment cannot be sent.

The reason behind this is because files with these extensions can be used to run a program that will install viruses or seriously damage your computer. Spammers and hackers often send emails with these attachments trying to get users to open the attachment. Once it is opened, the computer is infected.

File extensions:

  • bat
  • chm
  • cmd
  • com
  • cpl
  • crt
  • exe
  • hlp
  • hta
  • inf
  • ins
  • isp
  • jse?
  • lnk
  • mdb
  • ms[cipt]
  • pcd
  • pif
  • reg
  • scr
  • sct
  • shs
  • vb[se]
  • ws[fhc])


Knowledgebase Article 220,971 views bookmark tags: attachment block blocked email malware trojan virus


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Email Attachment Size Limit

Can I send an email with large files/attachments?

Email not sending from Client or Webmail

Trying to send out emails from multiple email accounts fail from both webmail and third party email clients. Possible Reasons: The maximum emails per hour has been exceeded. This can be caused by forw

Google Flagged My Site as Malware

How to remove the "This site may harm your computer" warning in Google search results.

Related Help Content

Antivirus on Dedicated or VPS servers

If you suspect malicious content, hacks or a virus on your VPS/Dedicated account here are some tools located in your WHM that you can use.

Create Custom MIME Types

This article will explain how to create MIME types.

Cron Jobs with PHP and other File Types

This article will explain how to run php and other file types using Cron jobs.

Local MySQL Connection Blocked To Server

I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host 'host#.Bluehost.com' is blocked because of many connection errors; unblock with 'mysqlad

RoundCube

. Click the RoundCube logo. This takes you to the main interface screen for RoundCube where your Inbox will be displayed. On the left are your email folders, by default, RoundCube will always show you

Email Troubleshooting

Can't receive emails? Here are a few things to try.

If Your Local IP is Blacklisted

This article outlines what to do if you find your local IP address has been blacklisted.

How To Change SMTP Port From 25 To 26 - Email Troubleshooting

How can I change the outgoing SMTP port from 25 to 26?