Bluehost Web Hosting Help

Error "Sorry, a group for that username already exists."

In November 2014 Bluehost announced that it will no longer be accepting new shared Reseller hosting signups. As part of that announcement, Bluehost announced a partnership with ResellerClub wherein Bluehost is recommending ResellerClub as the hosting partner of choice for Reseller hosting.

To learn more about this change please see: Reseller Hosting Services FAQ

This error is caused by the username already being used in our system. In order to prevent internal system conflicts, we do not allow a username to be used more than once on any of our standard hosting accounts, Reseller accounts or the Resold accounts.

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