Bluehost Web Hosting Help

Restarting Mail Services on Dedicated or VPS Servers

Overview

This article will explain how to restart the email related services on a Dedicated or VPS server. This may be useful if you are experiencing trouble with your email.

Steps Involved

Click on any of the steps to jump to that point in the walkthrough and see more details.

Login To The WHM

You will need to be able to login to WHM on your server. This requires knowing the root password for your server. If you don't know the root password or haven't set one up, please see https://my.Bluehost.com/hosting/help/whm-login#root-password.

  1. Login to the WHM by going to yourdomain.com/whm in a browser. Replace yourdomain.com with your domain.
  2. Once you get to the login page, enter your username and password.
    The WHM login page.
    The WHM login page.
  3. If this is your first time logging into the WHM, you may see a page titled "Feature Showcase". Click on Exit to WHM at the bottom of the page.
    The Feature Showcase page with 'Exit to WHM' spotlighted.
    The Feature Showcase page with "Exit to WHM" spotlighted.

Performing The Restart

  1. In the top left search bar type "restart"
    Searching restart in the WHM.
    Searching restart in the WHM.
  2. Click the "Mail Server (Exim)" link.
  3. Click the Yes button to restart.
    The Exim restart screen.
    The Exim restart screen.
  4. Wait for the restart to finish. Then, follow the same procedure to restart the IMAP Server (Courier/Dovecot) service.
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