Bluehost Web Hosting Help
How to Verify your Business with Google My Business
If you own a brick-and-mortar store with a fixed location or a business that covers a service area, verifying your business on Google My Business is essential to helping customers find your business location, address, hours of operation, and more.
Getting your business on Google My Business is free and pretty simple. Entering your business information only takes a few minutes (although it can take a few days for Google to finish your verification). You can set up your Business Profile directly through Google, but using Bluehost.com to list your business streamlines the process and lets you access everything from one place.
Listing your Business
We'll go into more detail below, but here are the main steps to listing your business:
- Link your business’s Google account to your Bluehost.com account.
- Submit your business information to Google.
- Verify your business location with pin placement (this isn't required for every business).
- Verify that you own the business.
1. Linking your Google My Business Account
Linking your accounts only takes a minute or two. As an added bonus, linking Google My Business to Bluehost will allow you to manage your Google My Business account from Bluehost!
Just follow these steps:
- Log in to your Bluehost.com account.
- Navigate to My Sites.
- Select the website or business you want to list with Google.
- Open your Marketing Center and select Google My Business
- Click on the Get Started button.
Next, you’ll be asked to enter some basic information about your business—things like business name, business category, address, and contact information.
After you submit your information, Google will check it to make sure everything is accurate and that it meets their partner guidelines.
You'll be able to change some of this information after your business has been verified, but changing some higher-level details, like business name or address, might trigger a re-verification process with Google.
Common reasons your information might not be accepted by Google:
- Your Address Type is Invalid
The address you list will be the address visible to your customers who search for your business online. Because our goal is to make sure customers can find your physical address, the following address types are not accepted:
- P.O. boxes
- Addresses that do not belong to your business, or addresses you are not affiliated with
- Mailing facilities or mailing facilities
- Addresses that are not identifiable or listed in United States Postal Service mailing databases
- Your Phone Number is Invalid
The phone number you list will be the number visible to customers who search for your business. It will also be the number Google uses to verify your business if you decide to verify through SMS or a phone call. For those reasons, the following phone number types won’t work for your listing:
- Phone numbers that are inactive
- Phone numbers that are not associated with your business
- Toll-free phone numbers
During this process, Google might ask to verify your location on Google Maps. Google will place a pin on the map and ask you to verify that it’s in the right place. If it’s off, move the pin until it’s right where you want it.
Once you have confirmed your location, all of the information you entered is sent to Google.
Then, Google will send you a verification number. Depending on your information and location, you’ll receive a few options for receiving your verification code:
- Phone call
- Text message (SMS)
- Postcard (can take 5-7 business days to receive via post)
If you exit the verification process after submitting your business information form, you can always come back to it through My Sites > Marketing Center > Google My Business. You’ll see any business verifications you may have started and the status for each location.
Recommended Help Content
What is Google My Business?
Google My Business is a free service that helps your customers find your business (online and in the real world). It also helps you connect with your customers online.
How to Manage your Google My Business Listing from your Control Panel
You can edit basic information like hours of operation, phone number, website URL, and the business category in just a few simple steps; however, changing your business name or location is a bit more complicated.
What to do if your Google My Business Location has Already Been Claimed
Taking ownership of your business’s profile usually involves figuring out who set up your Business Profile and having them transfer it to you. Google will help you along the way. This article explains how.
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