Search Knowledge Base

VPS or Dedicated Hosting - Enabling Sudo Access

How to quickly grant sudo access from the control panel

MySQL Database Access Outside of cPanel

How do I grant permissions to cPanel for my MySQL database administrator without giving them the domain password?

How to Log in to your Maestro Account

You can access your Maestro account by logging in directly or from within your account with us, once signed in. This article explains how to utilize both options.

WordPress Access with Maestro

You will be given a WordPress Administrator role once the site owner accepts your request. This article explains what level of access you will be provided once verified.

How to Add Websites with Maestro

Your Maestro dashboard only allows you to house sites you host with us. This article explains how to pull these sites into and request the ability to manage them from a single dashboard.

Shared vs. Dedicated IPs & Port Access

What is the difference between a Shared & Dedicated IP? How do I get Port Access? What type of SSL Certificate is right for me?

Managing multiple clients and sites can be tricky - luckily, Maestro will streamline this process by allowing you to manage usernames, passwords, themes, plugins, patches, and updates from a single dashboard.

How to Add and Manage Clients with Maestro

You can add your clients to your Maestro dashboard to manage all of your clients and their websites from one dashboard. This article explains how to add, remove, and make changes to clients in your dashboard.

How to Manage your Maestro Profile

You can view and edit your own Maestro profile information from the Maestro dashboard. This article will show you where and how to do so, should you ever need to change anything.

Accessing Web Disk and WebDav

This article will explain how to access and use the Web Disk and cPanel as well as explain variations for different operating systems.

How to Access the System Console

How to Access the System Console --- VPS and Dedicated

How To Access Webmail - What Is Webmail?

This article outlines how to access your email online through Bluehost webmail.

SSH Access - Generating a Public/Private Key

How to generate and use SSH Keys

How To Login To WordPress Site - WP Admin Access

This article will explain how to login to a website created with WordPress.

Restrict Access to Addon Domains through the Main Domain

I do not want to see addon.maindomain.com. How do I do that?

Where to Log In to Your Reseller Account

Explanation as to where a reseller and their customers will login to access their sites

How To Check Email - Webmail & Email Applications

So, you want to access your email, eh? You're going to need an email client for that. But what is an email client? Email clients come in two varieties: webmail and email applications.

How to Request Account and/or Domain Ownership

If you are unable to validate your account, have lost your password and are unable to receive a password reset or validation token due to the email address on file being inaccessible, If you are attempting to make updates to the domains, contact information and do not have access to the listed regis

ASP Net and MS Access Database Compatibility

Do you support .NET, ASP, Access, COM objects, or Web Bots?

Microsoft 365 - How to Access Microsoft Outlook Email

This article will explain how to access Microsoft Outlook online or directly from your Desktop.

Domain Manager Access without Hosting Account

How can I manage my domains if I no longer have a hosting account?

Access Mail Logs on Dedicated or VPS Servers

This article will explain how to view the email logs on a Dedicated or VPS server. This may be usefull if you are experiencing trouble with your email.

Raw Access Logs

What are Raw Access Logs and how do I view them?

WordPress - Theme Seller Support

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.

Open New Ports

How can I gain access to blocked ports? What port numbers can be opened?

SSH/Shell access for Resold account(s)?

How to enable/turn on SSH access for Resold accounts

How To Create and Edit An FTP Account

How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.

How To Access cPanel - What You Need / Where To Find cPanel

How do I Access My Account Control Panel?

Registration Data Access Protocol (RDAP)

Starting on August 26, 2019, the Registration Data Access Protocol (RDAP) will be a new protocol available that provides WHOIS details for generic top-level domains (gTLDs) (e.g., .com, .net).

SSH Access

Is SSH/Shell access enabled by default?

Using phpBB

Getting Started Wizard After you have installed phpBB, please use the administrative link provided in SimpleScripts to access the login area. Enter the Admin Username you selected when installing php

Pushing Website from old host to Bluehost.com

How to Transfer hosted files from old host to Bluehost.com via ssh. Your old host must have SSH access to perform this move. Using SSH to transfer files to Bluehost

Access Awstats without logging into cPanel

Allowing access to Awstats without requiring a cPanel login

Office 365: Setting up Email for Desktop

This article will explain how to access Outlook from your browser or directly from your desktop.

How to setup e-mail in Eudora Pro

How to Configure Eudora Pro to Access Email?

How To Setup Remote Database Connection - Configure MySQL client Access

How do I remotely connect using a database management software?

Billing Preferences

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

Accessing the File Manager

This article will give a basic overview of the File Manager and explain how to access it.

Restrict subdomain access to addon domains

How do I stop people from being able to use the addon domain as a subdomain of the primary domain?

PostgreSQL

I am using Postgresql, does Bluehost have any tips?

Dreamweaver MX Configuration for PHP and MySQL

How do I configure Dreamweaver MX for PHP and MySQL?

How to Create and Delete MySQL Databases and Users

This article will explain MySQL database and user creation and deletion, and explain how to assign a user to a database.

Generate a GPG/PGP key using SSH

I would like to know how to create a new gpg key using SSH access.

htaccess Tutorial

What is the .htaccess file and where can I find more information?

What to do if your Google My Business Location has Already Been Claimed

Taking ownership of your business’s profile usually involves figuring out who set up your Business Profile and having them transfer it to you. Google will help you along the way. This article explains how.

How To Migrate A WordPress Site - Website Migration

How to Migrate a self hosted copy of WordPress

What Is An Email Header? Difference Between Full & Partial Headers

Understanding Internet email headers.

Office 365: Multi-Factor Authentication

Office 365 requires admins users to set up multi-factor authentication before they can use the account. If customers do not set up their multi-factor authentication within 48 hours, they may be locked out.

California Consumer Privacy Act

The California Consumer Privacy Act is a law designed to enhance consumer privacy rights for California consumers and encourage transparency regarding how businesses collect and use personal information.

Error Pages

This article explains error pages and how they can be customized.

Bluehost Knowledge Base